Company Policies & Disclosures

Welcome to SMAR Traders!

These terms and conditions outline the rules and regulations for the use of SMAR Traders 's Website, located at https://esmartraders.com

At SMAR Traders, we believe in radical transparency. As a premier office stationery and supplies brokerage and digital strategy firm serving Schools, NGOs, clothing brands and Startups in Rawalpindi and Islamabad, we operate under a strict code of ethics to ensure the best value for our clients.

1. Procurement & Payment Policy

​To maintain our high-velocity sourcing model and secure the lowest manufacturer rates for our clients, we operate on a 100% Advance Payment basis.

Order Initiation: Procurement or design work begins only upon receipt of the full invoice amount. ​Payment Methods: We accept secure transfers via Bank, JazzCash, and Nayapay. ​No-Credit Model: By eliminating credit overhead, we pass 10 to 15% savings directly to our institutional clients.

2. Data Privacy & Anti-Hijack Policy

​Your data and procurement history are treated with the highest level of confidentiality.

​Data Ownership: We do not sell or share client lists with third parties. ​Internal Security: Our new 2026 operational structure ensures that only the Founder has access to sensitive client contact information, protecting your business from unauthorized solicitation. ​

Cookies: Our website uses cookies to track affiliate referrals and improve your browsing experience. You may opt out via your browser settings.

3. Shipping & Logistics

​We specialize in "Twin Cities Speed" for our local partners.

Delivery: Standard stationery orders are delivered within 24–48 hours of payment verification. ​

Geographic Focus: We prioritize schools and offices in Rawalpindi (Satellite Town, Bahria, DHA) and Islamabad.

Inspection: Every bulk order is personally vetted for quality before it reaches your premises.

4. Returns & Refunds ​Custom Goods: Branded printing and acetate products are non-refundable once production starts. ​Stationery: Unopened, original-packaging items can be exchanged within 7 days if they do not meet the agreed-upon specifications.

​5. Affiliate Disclosure

​In our mission to "lay the ground" with helpful procurement research, we occasionally recommend products through affiliate links.

License:

Unless otherwise stated, SMAR Traders and/or its licensors own the intellectual property rights for all material on SMAR Traders. All intellectual property rights are reserved. You may access this from SMAR Traders for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Copy or republish material from SMAR Traders

  • Sell, rent, or sub-license material from SMAR Traders

  • Reproduce, duplicate or copy material from SMAR Traders

  • Redistribute content from SMAR Traders

This Agreement shall begin on the date hereof.

Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. SMAR Traders does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of SMAR Traders , its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, SMAR Traders shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

SMAR Traders reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

  • The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;

  • The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.

  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant SMAR Traders a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.

Disclaimer:

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • Limit or exclude our or your liability for death or personal injury;

  • Limit or exclude our or your liability for fraud or fraudulent misrepresentation;

  • Limit any of our or your liabilities in any way that is not permitted under applicable law; or

  • Exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.